January webinars

12/05/19

Author: ADP Admin/Wednesday, December 4, 2019/Categories: News

Newsletter Article Template Anger Management – MACS74607
January 7, 2020
1:00pm - 2:30pm ET
How to Register

This webinar provides managers and human resource professionals an understanding of the causes and factors that surround anger, the benefit of managing anger in a constructive and positive manner, plus coping techniques to do so effectively.

Upon completing this webinar, participants will be prepared to:

Identify myths, payoffs, and benefits of anger
Recognize elements and triggers that cause anger
Define ways distorted thinking affects anger management
Recognize behavioral reactions to anger
Identify coping techniques to manage anger effectively
Recognize which communication skills help manage anger

_____________________________________________________________________

Becoming a Supervisor – MACS74523
January 8, 2020
2:00 pm – 3:30 pm ET
How to Register

This webinar provides new or future supervisors with an overview of the responsibilities required for a supervisory role and the approaches necessary to communicate with and develop their teams.

Upon completing this webinar, participants will be prepared to:

Identify the roles and responsibilities of a supervisor
Discuss techniques for transitioning into a supervisory role
Prioritize and set goals to plan for success
Define the qualities of effective supervisors
Recognize the stages of team development
Identify methods to motivate team members
Recognize appropriate steps for managing conflict

_____________________________________________________________________

Behavior Based Interviewing – MACS74504
January 13, 2020
2:00pm - 3:30pm ET
How to Register

This webinar provides participants with the knowledge and skills required to conduct a behavior-based interview. Topics include the history of the interviewing process, an introduction to behavior-based interviewing, STAR responses, and common interview hurdles.

Upon completing this webinar, participants will be prepared to:

Identify a behavior-based interview question
Identify the STAR responses
Recognize common interview errors and biases
Recognize compliant and non-compliant interview questionsAudience: Managers and Human Resource professionals

_____________________________________________________________________

Business Ethics in the Office – MACS74538
January 15, 2020
1:00pm - 2:30pm ET
How to Register

This webinar provides managers and human resource professionals with an overview of ethics and morals, discusses approaches to ethical decisions, identifies ways to improve ethics in the office, and provides the tools to help make better decisions.

Upon completing this webinar, participants will be prepared to:

Identify the difference between ethics and morals
List the stages of moral development
Recognize some philosophical approaches to ethical decisions
Describe ways to avoid ethical dilemmas
Define how to develop a code of ethics
Be familiar with tools to help solve ethics decisions

_____________________________________________________________________

Business Etiquette – MACS74587
January 16, 2020
2:00pm - 3:30pm ET
How to Register

This webinar provides managers and human resource professionals with an overview of business etiquette, discusses tips for making a good first impression and provides methods to appropriate business etiquette for all business meetings and functions.

Upon completing this webinar, participants will be prepared to:

Describe business etiquette and the impact it has on their career
Recognize key factors for making a good first impression
Describe ways to facilitate effective business meetings
Identify appropriate business etiquette at business functions
Identify business communication etiquette
Discriminate cultural differences for business etiquette

_____________________________________________________________________

Change Management – MACS74543
January 20, 2020
2:00pm - 3:30pm ET
How to Register

This webinar provides participants with an overview of the ways to address, implement, and manage change in the workplace. Topics include an introduction to change management, change and its effect on employees, preparing for change, and managing change.

Upon completing this webinar, participants will be prepared to:

Recognize the components that trigger change
Identify how employees respond to change
Minimize the negative impact of change on employees, their processes, and the organization
Communicate with employees to gain acceptance of a change

_____________________________________________________________________

OSHA Recordkeeping – MACS74667
January 22, 2020
2:00pm - 3:30pm ET
How to Register

This webinar guides participants through the Occupational Safety & Health Administration (OSHA) recordkeeping standards and provides the guidelines for determining injury work-relatedness.

Upon completing this webinar, participants will be prepared to:

Recognize the basic requirements of the OSHA recordkeeping standard
Identify the required forms under the recordkeeping standard
Determine whether an injury is work-related
Classify work-related injuries on the OSHA Log
Identify OSHA Log employee privacy issues
Audience: Managers and Human Resource professionals
Note: Print the course materials prior to attending

_____________________________________________________________________

Closing the Generation Gap – MACS74525
January 23, 2020
1:00pm - 2:30pm ET
How to Register

This webinar discusses problems surrounding the generation gap and explores strategies and solutions for overcoming these problems. Topics include defining the generations, workplace strategies for managing the generations, and bridging the generation gap.

Upon completing this webinar, participants will be prepared to:

Define the five workplace generations
Identify the generation gap issues and their impact on the modern workforce
Implement strategies for overcoming generation gap issues

_____________________________________________________________________

Coaching for Improved Performance – MACS74533
January 28, 2020
2:00pm - 3:30pm ET
How to Register

This webinar provides managers and HR practitioners with the tools and best practices to guide and develop employee performance. Topics include an introduction to coaching, identifying learning styles, coaching effectively, and delivering feedback.

Upon completing this webinar, participants will be prepared to:

Identify the importance and benefits of coaching
Recognize and address the needs of different learning styles
Identify the critical skills and components of coaching
Determine how to provide feedback to acknowledge progress and suggest areas for improvement

_____________________________________________________________________

Core Negotiation Skills – MACS74605
January 30, 2020
1:00pm - 2:30pm ET
How to Register

This webinar provides managers and human resource professionals with an overview of negotiation, tips and techniques for becoming a successful negotiator, preparation tasks for the negotiation process, and methods for addressing tough or difficult tactics.

Upon completing this webinar, participants will be prepared to:

Define negotiation and the different negotiation types
Identify negotiation styles and the advantages and disadvantages of each
Recognize the importance of preparation in the negotiation process
Define strategies necessary to be an effective negotiator
Identify the negotiation phases
Describe bargaining techniques
Recognize the key elements of a sustainable agreement

_____________________________________________________________________

Register for Your Instructor-Led Webinars in Comprehensive Learning!

Access Comprehensive Learning from the My Tools page of your company Website.
In the Training section, click Comprehensive Learning.
On the Mylearning@adp page, in the Live sessions section
Select the title of the instructor-led webinar for which you want to register and click the Request button

Within 24 hours of registering, you will receive an e-mail confirmation from Comprehensive Learning confirming your enrollment. The e-mail will contain the link to attend the webinar, a conference call number and PIN.

If you are unable to access Comprehensive Learning, contact your Relationship Manager for further information. _____________________________________________________________________

To ensure the best learning experience and receive continuing education credits, all participants who attend this class must be registered in Comprehensive Learning.

Registration closes one hour before the start of the webinar.

To cancel your webinar registration, access your transcript in Comprehensive Learning and click Withdraw next to the course. There is no fee for attending webinars or for cancellations.

This is a group Internet-based course. For more information on the ADP Workforce Now Comprehensive HR training solutions, see the Course Catalog or contact your relationship manager. The courses on this schedule may be approved for recertification credit hours toward PHR®, SPHR®, and GPHR® recertification through the HR Certification Institute. For more information about certification or recertification, please visit the HR Certification Institute homepage at www.hrci.org. The use of this seal is not an endorsement by HR Certification Institute of the quality of the program. It means that this program has met the HR Certification Institute’s criteria to be pre-approved for recertification credit. The courses may also be eligible for recertification credit hours (RCHs), continuing professional education (CPE) credits, and continuing education units (CEUs). In accordance with the standards of the National Registry of CPE Sponsors, CPE credits are granted on a 50-minute hour. ADP, LLC, Major Accounts, Training & Performance Systems is registered with the National Association of State Boards of Accountancy (NASBA) as a sponsor of continuing professional education on the National Registry of CPE Sponsors. State boards of accountancy have final authority on the acceptance of individual courses for CPE credit. Complaints regarding registered sponsors may be addressed to the National Registry of CPE Sponsors, 150 Fourth Avenue North, Suite 700, Nashville, TN, 37219-2417. Web site: www.nasba.org

Latest Compliance News

January webinars