News

Tips for a successful One-Time Passcode experience

Tuesday, September 29, 2026
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Comprehensive Service (News)

ADP® Comprehensive Services would like to thank you for your dedication and support in protecting your employees' data through the recent rollout of the One-Time Passcode (OTP) requirement when calling ADP for service. As we continue to strengthen our security for you, we can understand that adjusting to a new process can sometimes be frustrating.  To ensure your employees are able to get the service they need, we’ve compiled a few tips and reminders about using OTP successfully.

Coming in July: One-Time Passcode will Launch

Wednesday, June 3, 2026
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Comprehensive Service (News)

You’ve heard us talk about it. It’s almost here! In July, ADP® Comprehensive Services is rolling out One-Time Passcodes (OTPs), as an added layer of protection for you and your employees.

Coming in July: One-Time Passcode will Launch

Tuesday, May 5, 2026
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Comprehensive Service (News)

You’ve heard us talk about it. It’s almost here! In July, ADP® Comprehensive Services is rolling out One-Time Passcodes (OTPs), as an added layer of protection for you and your employees.

Upcoming Enhancement for ADP Workforce Now

Tuesday, May 5, 2026
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Comprehensive Service (News)

In order to improve your experience across ADP Workforce Now®, we are making some changes to our Global Search Bar – giving you direct access to even more information. Introducing Knowledge with Smart Search!

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